At Cougar Painting LLC, we respect your privacy and are committed to protecting the personal information you provide through our website.
1. Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- Project details or service requests
- Uploaded photos or documents
- Scheduling preferences
- Communication preferences
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring websites
- General analytics and usage data
This information may be collected through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We may use your information to:
- Respond to estimate requests and inquiries
- Schedule consultations and appointments
- Prepare project proposals
- Communicate about current or upcoming projects
- Send project updates
- Improve our website and customer experience
- Analyze website traffic and marketing performance
- Maintain website security
- Comply with legal obligations
3. Text Messaging & Communication Consent
If you provide your phone number, you consent to receive calls and text messages from Cougar Painting regarding:
- Estimate scheduling
- Appointment reminders
- Project communication
- Follow-up communication
- Limited promotional or marketing messages
Message and data rates may apply.
Consent is not required as a condition of purchase.
You may opt out of text communications at any time by replying STOP.
4. Third-Party Services
We may use trusted third-party service providers to help operate our business and website, including services for:
- Appointment scheduling
- Proposal and invoicing management
- Project documentation
- CRM and customer communication
- Website analytics
- Payment processing
These providers may collect or process information on our behalf as needed to provide services.
5. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve website functionality
- Analyze website traffic
- Understand visitor behavior
- Support marketing and remarketing efforts
You may disable cookies in your browser settings, though some website features may not function properly.
6. Information Sharing
We do not sell your personal information.
We may share information only when necessary with:
- Service providers supporting our business operations
- Payment processors
- Website analytics providers
- Legal or regulatory authorities when required by law
7. Data Security
We use reasonable administrative and technical safeguards to protect your information.
However, no online transmission or storage system can be guaranteed 100% secure.
8. Your Choices
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To make a request, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with the revised effective date.
11. Contact Us
Cougar Painting LLC
amy@cougarpaintingllc.com
913-212-8514